Shipping policy

Last Updated: November 3, 2026

At Lorenia, we are committed to providing a convenient and reliable shopping experience. We offer shipping services across the United States for our furniture and home furnishing products, including Chairs, Sofas & Couches, End Tables, Home Office Desk Chairs, and other furniture essentials.

Shipping Coverage

We currently ship to addresses within the United States. Please make sure your shipping address is complete and accurate when placing an order to help ensure smooth delivery.

Shipping Costs

We offer the following standard shipping rates:

  • Orders of $150 or more: Free Standard Shipping.

  • Orders below $150: A flat shipping fee of $7.95.

The applicable shipping cost will be calculated and displayed at checkout before you complete your purchase.

Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Processing may take longer during holidays, promotional periods, or when additional order verification is required. Orders are generally not processed on weekends or public holidays.

Shipping and Delivery Time

After an order has been processed and dispatched, standard delivery generally takes 3–7 business days.

Estimated total delivery time:

  • Order Processing: 1–3 business days

  • Shipping Time: 3–7 business days

  • Estimated Total: 4–10 business days

Please note that these are estimated timeframes and not guaranteed delivery dates. Actual delivery times may vary depending on your location, carrier operations, weather conditions, and other unexpected circumstances.

Order Tracking

Once your order has been shipped, we will send a shipping confirmation email with tracking information when available.

You can use the tracking details to follow your shipment. Please allow some time for the carrier's tracking system to update after the package has been received.

Furniture Delivery Information

Some furniture products may be large, heavy, or require special handling. Delivery arrangements may vary depending on the product and destination.

Please ensure that your delivery address is accessible and that someone is available to receive the shipment when necessary. Additional delivery arrangements or limitations may apply to certain products or locations.

Shipping Delays

Although we make every effort to meet the estimated delivery timeframes, delays may occasionally occur due to severe weather, carrier disruptions, holidays, transportation issues, or other circumstances beyond our control.

If your shipment appears to be delayed, please contact our customer service team for assistance.

Damaged, Missing, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, missing, incomplete, or incorrect item, contact us as soon as possible with your order number and relevant photos.

We will review the issue and work with you to determine an appropriate solution.

Address Changes

If you need to change your shipping address, please contact us as soon as possible after placing your order.

We will do our best to accommodate your request before the order is processed or dispatched. Once an order has been shipped, address changes may no longer be possible.

Lorenia is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

Contact Us

If you have questions about shipping, delivery, or your order, please contact us:

Store Name: Lorenia
Email: info@lorenia.us
Phone: +1 (323) 500-7558
Address: 1304 El Paso Dr, Los Angeles, CA 90065-4341, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (PT)

Thank you for shopping with Lorenia. We appreciate your trust and look forward to serving you.